Terms of Service

Service enquiries

Website forms help us scope work. Submitting an enquiry does not create a paid engagement until scope, pricing, and acceptance are confirmed.

Client portal

The portal lets clients view managed domains, VirtuKey Emails, and support tickets. Certain change requests may require verification before they are actioned.

Managed services

Hosting, domain, email, marketing, registration, and development work is delivered according to the agreed package, proposal, or service order.

Integrations

Domain, email, hosting, payment, and communication providers may have their own terms and availability requirements.

Termination

Portal access or managed services may be restricted for abuse, unlawful use, unpaid invoices, or activity that risks service stability.